# 1 Computer Diagnostics Services in Parramatta, All Issues Solved!

Our diagnostics pinpoints what needs fixing. Instead of charging you over and over as we swap out parts, we can repair your exact issue the first time.

When you bring in your computer, here is what happens:

First, you describe the symptoms to us. What problems have you noticed? When did they start? Have there been any error messages? The more details you can provide, the easier it is for us to diagnose.
Next, we ask questions about your computer usage to uncover helpful clues. We record information like model numbers, operating system, recent software or hardware changes, etc.
Then we examine your computer parts and run testing software. We look for things like:

• Damaged parts inside the case
• Issues with hardware components like the motherboard, CPU, RAM sticks, graphics card, hard drive, etc.
• Problems in settings, software, drivers, or operating system files
• Unusual behaviours from peripherals like printers, scanners, webcams etc if connected
• Signs of malware or viruses

As we test, we take notes on any abnormalities. We use troubleshooting checklists honed from years of experience. We may need to research issues specific to your computer model. But our end goal is always finding answers!
Finally, once the root issue is found, we explain it to you. We answer any questions you have about the diagnosis process. Then we will discuss repair options and pricing to get your computer functional again.